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Flexible Solutions For The Way Your Company Communicates

Small and medium businesses need a flexible telecommunication system that can easily adapt their changing and growing needs. The Strata CTX is specifically designed to provide the exact telecommunication features your business requires today, and as it grows in the future. That makes the Strata CTX the ultimate cost-effective telecommunication solution to give you the investment protection you need. Whether you need a basic telephone system or advanced capabilities, you can expand functionality as needed. The Strata CTX digital business telephone systems offer valuable options to provide the comprehensive solution for your full range of telecommunication needs:

  • Multiple System Networking
  • Remote User Access Voice Over Internet Protocol
  • ACD/MIS Call Center Functions
  • Computer Telephony Integration
  • Voice Mail/Auto Attendant
  • Adaptability Assures Investment Protection

    When your needs grow, so will your Strata CTX systems. Universal slot architecture lets you combine CO lines, telephones, and peripherals in any configuration you need. Its scalable design provides the flexibility to start small and expand up to 112 ports–or even more if you network multiple Strata CTX systems. Upgrading performance and capacity is simple, without major expense. If you upgrade to a larger Strata CTX670 system in the future, you can even reuse your existing Toshiba digital telephones, and many of the CO line and station cards. This enables you to continually control costs, maximize return on investment, and increase productivity.

    Communicate With Ease

    While the Strata CTX is technologically advanced, it's designed to be easy to use. That means your employees will get the most out of the system's powerful communication capabilities:

  • Intuitive interface matches the way your employees naturally use the telephone.
  • Displays simple instructions – including voice mail controls – on the telephone's LCD screen.
  • Enables employees to use sophisticated features with minimal training.
  • Save lots of time by executing frequently used calling features at the touch of one button.
  • User-programmable buttons make it a snap!
  • Control Costs For Greater Profitability

    Strata CTX systems improve both your operational efficiency and your bottom line. Here's how Strata CTX helps you control costs:

    Information on every incoming and outgoing call is at your fingertips to help you determine cost-saving strategies.

  • Control employee access to long-distance calling.
  • Calls are routed via your least costly trunk line or long-distance carrier.
  • Take advantage of cost-effective high-speed digital services.
  • Remote system programming and administration won't disrupt normal business operations.
  • Together, these Strata CTX capabilities combine to provide you with solutions that match your business communication requirements and contribute to your profitability – now and years from now.

    Stratagy Voice Processing And Voice Mail Solutions

    Businesses of all sizes now rely on voice mail and overall voice processing to help manage calls, provide superior customer service, enhance productivity, and facilitate communications. With Toshiba Stratagy voice processing, your employees won't miss calls, messages, or opportunities, improving your company's efficiency and bottom line.

    You can choose from a variety of Toshiba Stratagy voice processing systems created for different voice processing needs and budgets. Toshiba Stratagy systems are designed to deliver maximum functionality and value when integrated with Toshiba business telephone systems.

    PC Attendant Consoles

    High Volume Call Processing Made Easy

    Processing incoming calls with speed and efficiency is mission-critical for businesses with high call volumes. The PC Attendant Console delivers the optimum solution, simplifying the complex process of answering and transferring calls for multiple lines on the Strata DK424i system.

    Answer And Route Each Call Appropriately & Quickly

    The PC Attendant Console displays Caller Identification and Dialed Number Identification Service, so your operator will know who is calling, for whom, and where to transfer each call. This capability is a must for efficiently routing calls to your facility's different departments.

    Advanced Features Maximize Operator Efficiency

    The PC Attendant Console operates as a Windows¨ application on your PC, providing advanced, easy-to-use features that enable your operator to accurately process calls quickly:

  • Answer Button with Answer Priority and Queuing
  • Emergency Call Priority Programmable Buttons allow one-touch operation of the features you use most
  • Automatic Day/Night Mode Switching
  • Message Center/Voice Mail Transfer
  • Call Waiting Count
  • Loop Hold Display With Timer
  • Internal Name/Extension Directory
  • Outgoing Speed Dial Directory
  • Busy Lamp Field enables your operator to see station status at a glance Color-coded indicators simplify monitoring of various status conditions
  • All PC Attendant Console functions can be accessed either from the keyboard or by clicking screen buttons or icons, with headset or handset operation - the choice is yours! Plus, Toshiba's Strata DK424i system seamlessly integrates up to four consoles, automatically distributing the load of incoming calls.

    Digital Telephones and Consoles

    Maximize Your Productivity/Protect Your Investment

    Our full line of telephones provides the industry's strongest solution to meeting your changing telecommunication needs, no matter what size or type of business you have. All Toshiba telephones are compatible with all Toshiba systems, even if you upgrade to a larger system. All of which fully protects your investment in Toshiba digital telephones. Plus, proven Toshiba quality and reliability are built into every telephone we offer. Each model is rigorously tested in real-world conditions, so you can depend on your Toshiba digital telephone system's performance day-in and day-out. All our telephones provide flexible features and options that maximize ease of use and your employee's productivity, which maximizes your profits.

    Cordless Digital Telephones

    Stay Fully Productive While On The Go!

    Our Cordless Digital 900 MHz Telephones are custom designed to provide most functions of a Toshiba digital desk phone. In fact, they're the only cordless phones that give you access to these advanced features:

  • Share the same station port and extension number with your digital desk phone, enabling you to use either telephone as needed.
  • Follow the same call forwarding and station hunting sequences.
  • Switch between your cordless and digital desk phones even during a call!
  • LCD displays Caller ID information and concise feature-operation instructions which simplify feature use. Provide four feature buttons you can use for multi-line access or to program directory numbers, CO lines or the calling features you use most.
  • Significantly longer range than conventional cordless phones.
  • Go Mobile With The Advanced Features Of Your Toshiba Digital Desk Phone Maximum security is also built into the Toshiba Cordless Digital Telephones. Spread-spectrum technology and narrow band technology minimizes outsiders' ability to scan the phone's frequency range, safeguarding your private conversations.